Privacy Policy - Axonomy

Information We Collect

We collect information that you provide directly to us when using our services, including but not limited to your name, email address, and business information necessary for invoice generation.

Personal information such as name, email, and contact details
Business information including company details, VAT numbers, and billing addresses
Usage data including device information, IP addresses, and service interaction logs
Bank account information and transactions (processed through GoCardless)

How We Use Your Information

We use the collected information to provide and improve our services, communicate with you, and ensure compliance with legal obligations.

To provide and maintain our invoicing and financial management services
To improve and optimize our services and user experience
To send you service updates, newsletters, and marketing communications
To comply with legal obligations and prevent fraudulent activities

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns on our platform.

Essential cookies required for basic website functionality
Analytics cookies to understand how users interact with our services
Preference cookies to remember your settings and choices

Information Sharing and Disclosure

We share your information only in specific circumstances and with trusted partners.

With service providers who assist in operating our platform (e.g., hosting, payment processing)
When required by law or to protect our rights and safety
In connection with a business merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your information.

Industry-standard encryption and security protocols
Prompt notification of any security breaches as required by law
Strict employee access controls and confidentiality agreements

Your Rights and Choices

You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

Right to access and receive a copy of your personal data
Right to correct inaccurate or incomplete information
Right to request deletion of your personal data
Right to receive your data in a structured, commonly used format
Right to object to processing of your personal data

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

Personal data is retained for the duration of your account plus required legal retention periods
Data is securely deleted when no longer needed
Backup copies are maintained for disaster recovery purposes

Contact Us

If you have any questions about our Privacy Policy, please contact Mountain Web Studio.

Contact our Data Protection Officer at hello@mountain-web-studio.io
You have the right to lodge a complaint with your local supervisory authority

Bank Data Processing

For bank account connections and transaction data, we use GoCardless as our trusted third-party provider. Here's how we handle your banking information:

Bank connections and transactions are processed and stored by GoCardless (Nordigen), a licensed Account Information Service Provider (AISP) regulated by the Financial Conduct Authority.
To improve your user experience, we temporarily store your bank transaction data in your browser's local storage. This data is only accessible to you and is never transmitted to our servers.
Bank transaction data is only stored temporarily in your browser and is automatically cleared when you clear your browser data or after a period of inactivity.
While we don't store bank transaction data on our servers, we maintain secure connections with GoCardless and implement strong encryption for any data transmitted between your browser and their services.
You have complete control over your bank connection data and can delete it at any time through our interface.
When you delete a bank account connection, we immediately remove the connection from GoCardless and clear all related transaction data from your browser's local storage. This process is irreversible and ensures your banking data is completely removed from both our service and your local device.